Terms and Conditions

Terms and Conditions – Pilates with Rani

Our goal is to ensure every client experiences the full benefits of Pilates, deepens their understanding of the practice, and genuinely enjoys attending classes each week. By committing to a booking with us, you can expect:

Instruction from fully qualified and experienced Pilates professionals, trained to a high standard with previous teaching experience.
Small class sizes that allow for hands-on corrections, personalized feedback, and individual guidance in every session.
The option to attend a courtesy make-up class, subject to availability and with prior arrangement and sufficient notice.
Access to all necessary equipment at our studio.

By booking and paying for a class or block of classes with Pilates with Rani, you are agreeing to the terms and conditions outlined below:

Registration & Health Information
All participants must complete a Registration Form/PAR-Q (Physical Activity Readiness Questionnaire) prior to joining any class. This helps us better understand your current health and fitness levels, and ensures we have accurate contact and emergency details on file.
Class Bookings & Availability
Classes are allocated on a first-come, first-served basis. If a class is full, you may join the waiting list. Should a space become available, it will be offered to the next person at the top of the list.
Payments & Refund Policy
All bookings are final. No refunds are issued once a class or block has been purchased. Please ensure you are available for the dates before booking. In cases of exceptional circumstances, we may consider alternatives at our discretion - please contact us as early as possible.
Advance Payment Requirement
All classes (whether booked individually or as a block) must be paid for in advance to secure your place. Due to limited class sizes, we encourage block bookings and offer discounts as an incentive. This supports consistency in attendance, which enhances understanding of Pilates and helps participants achieve results.
Non-Transferable Bookings
Bookings are personal to each participant and cannot be transferred to another individual.
Shift Work or Pre-Planned Absences
If you work shifts or have holidays planned, please inform us in advance. We will do our best to accommodate you with an alternative class, subject to availability. Missed classes cannot be carried over into a new term or block.
Studio Equipment
Mats are provided and regularly cleaned, though you are welcome to bring your own if you prefer.
Cancellations & Lateness
Please inform us if you are unwell, unable to attend, or running late. This allows us to offer the space to another participant or arrange a make-up class if applicable.
Health Changes & Medical Issues
Notify us of any changes to your health, injuries, or medical condition. If you are unable to continue attending due to medical reasons, we are happy to discuss options with you. Where appropriate, sessions may be rolled over, or in exceptional cases, refunded.
Photography & Video Consent
Photos or videos may be taken during classes. If you have provided consent on your registration form, you agree to these being used on our website, social media, and promotional materials. You may withdraw consent at any time by notifying us in writing via email.
In-Class Support
If you experience difficulty during a class, please inform the instructor immediately. We are here to support you and will do our best to assist.
Instructor Substitution
If the advertised instructor is unavailable due to illness or unforeseen circumstances, we reserve the right to provide a qualified substitute. No refunds will be given due to a change in instructor.
Class Cancellation Due to Low Numbers
If a class does not meet the minimum number of participants, we reserve the right to cancel it. In such cases, a full refund will be provided.
Participation Disclaimer
You acknowledge that all physical exercise carries inherent risk. By attending Pilates classes with us, you voluntarily assume all risk of injury, property loss, or death. You agree not to hold Pilates with Rani (Rani Deb) or its representatives liable for any claims arising from participation, whether due to negligence or otherwise.

The EU General Data Protection Regulation (GDPR), which came into effect on 25th May 2018, requires us to be transparent about how we collect, store, and use your personal data. At Pilates with Rani, your privacy is important to us, and we are committed to protecting your information.

You have the right to:

Unsubscribe from our mailing list at any time by emailing: Rani_deb@hotmail.co.uk
Request access to the personal data we hold about you
Update or correct your personal information
Request that your data be deleted from our records

How We Use Your Data
When you complete our registration form, we collect personal data such as your name, address, date of birth, email address, and relevant medical information. This data is used solely for the purpose of:

Delivering our services effectively
Communicating important information regarding classes, term dates, and any updates
We only use your data for the purposes it was originally collected and do not share it with any third parties. You may opt out of communication at any time by contacting Rani_deb@hotmail.co.uk.

How We Store Your Data
Your information is securely stored:

Electronically: Password-protected and accessible only by authorized Pilates with Rani team members
Paper copies: Registration forms and notes are securely filed and retained for up to 8 years, as required by law

By continuing to use our services, you confirm your acceptance of these privacy terms.